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Return & Refund Policy


The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. EBS World Services will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 14 working days after the confirmation.

Please return your purchase to the following address:

EBS World Services (002559210-H)

23A, Jalan Hujan Emas 8, 
Taman Overseas Union,
58200 Kuala Lumpur,



Please contact us at [email protected]
 or +6012 612 4776 if you have any questions or doubts.